Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy governs the collection, use, and sharing of your personal information when you access and use the services provided by Langogh ("we," "our," or "us") through our website and applications (collectively, the "Platform").

By using the Platform, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with the terms described, please do not access or use the Platform.

1. Information We Collect

We collect personal information that you provide directly to us when you create an account, use our services, or interact with us. This may include:

  • Account Information: Name, email address, and other personal details.
  • Payment Information: Credit card information or billing details, processed securely through third-party providers.
  • Usage Data: Information related to how you use the Platform, including device information, IP addresses, pages visited, and browsing behavior.
  • Cookies: Small text files used to enhance user experience, gather analytics, and maintain your session.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services.
  • To manage your account and provide customer support.
  • To process payments and fulfill transactions.
  • To send you important updates or information regarding the Platform.
  • To improve our services and offer personalized experiences.
  • To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We will not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: We may share information with trusted third-party vendors who help us operate the Platform, such as payment processors and hosting services, under strict confidentiality agreements.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or to respond to lawful requests, such as a subpoena or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We employ technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission method over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your user experience, track usage patterns, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect certain features of the Platform.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected. This includes retaining information for the duration of your account activity, for legal or contractual purposes, or as required by applicable laws.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: You may request a copy of your personal information that we have collected.
  • Correction: You may correct any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations.
  • Opt-out: You may opt-out of receiving non-essential communications or marketing materials.

To exercise these rights, please contact us using the provided contact information.

8. International Data Transfers

By using the Platform, you acknowledge that your personal information may be transferred to and stored on servers located outside of your country of residence, including in countries where data protection laws may differ from those in your jurisdiction.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of the Platform after any such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@langogh.com.